Package Delivery Notification Scams

Pause. Verify. Protect.

During the busy holiday season, package delivery notification scams become increasingly common. Scammers send text messages or emails claiming there is a problem with a delivery, such as a missing address or an unpaid fee. These messages often include a link that must be clicked to “resolve” the issue.

Because many people are expecting packages during this time, these messages can feel legitimate. Scammers rely on the rush of the season and the excitement of online shopping to lower defenses. Clicking the link may lead to a fake website designed to collect personal or financial information.

Legitimate delivery companies do not ask for sensitive information through unexpected messages. If you receive a delivery notification you weren’t expecting, pause before clicking any links or providing details. Look closely for signs such as misspellings, unfamiliar sender addresses, or urgent language.

To verify a delivery issue, visit the carrier’s official website by typing the address directly into your browser or checking your original order confirmation. Pausing to verify protects your information and helps ensure your holiday season stays safe and stress-free.